This Privacy Policy describes how ZoMoAPI (“Company”, “we”, “us”, or “our”) collects, uses, stores, and protects your information when you use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. WHO WE ARE

ZoMoAPI is a WhatsApp Business API automation and CRM platform that provides:

  • Official WhatsApp Business API access
  • Bulk broadcasting solutions
  • Chatbot automation
  • Click-to-WhatsApp Ads integration
  • Drip campaigns
  • CRM and segmentation tools
  • Multi-agent live chat

Website: https://zomoapi.com
Contact Email: support@zomoapi.com
Contact Number: +91 9064313651

2. INFORMATION WE COLLECT

A. Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Register for an account
  • Request a demo
  • Purchase a plan
  • Contact support
  • Participate in marketing activities

This may include:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing address
  • Payment details
  • Login credentials

We do not intentionally collect sensitive personal information.

B. Payment Information

When you purchase services, payment details may be processed by secure third-party payment processors. We do not store complete card information on our servers.

C. Information Collected Automatically

When you use our services, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage data
  • Log data
  • Location information

This data is used for security, analytics, and service improvement.

D. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic
  • Enhance user experience

You can disable cookies in your browser settings.

3. HOW WE USE YOUR INFORMATION

We process your information to:

  • Create and manage user accounts
  • Provide and improve services
  • Process payments
  • Send service-related communications
  • Provide customer support
  • Prevent fraud and abuse
  • Comply with legal obligations

We only process data when we have a lawful basis to do so.

4. LEGAL BASIS FOR PROCESSING

We process personal information based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

You may withdraw consent at any time.

5. INFORMATION SHARING

We do not sell your personal data.

We may share information with:

  • Payment processors
  • Cloud hosting providers
  • Technology partners
  • Legal authorities when required

All third parties are required to protect your data.

6. DATA RETENTION

We retain your personal information only as long as necessary to:

  • Provide services
  • Comply with legal requirements
  • Resolve disputes

Inactive accounts may be deleted after a reasonable period.

7. DATA SECURITY

We implement technical and organizational security measures to protect your data. However, no online transmission can be guaranteed 100 percent secure.

Users are responsible for maintaining the confidentiality of their login credentials.

8. CHILDREN’S PRIVACY

ZoMoAPI services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to data processing
  • Request data portability

To exercise your rights, contact us at support@zomoapi.com

10. MARKETING COMMUNICATIONS

You may opt out of marketing messages at any time by:

  • Clicking unsubscribe
  • Replying STOP to SMS
  • Contacting us directly

We may still send service-related notifications.

11. DO NOT TRACK

Currently, we do not respond to Do Not Track browser signals.

12. INTERNATIONAL USERS

If you access our services from outside India, your information may be transferred and processed in India or other countries where our service providers operate.

13. BUSINESS TRANSFERS

In case of merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

14. POLICY UPDATES

We may update this Privacy Policy periodically.
Updated versions will be posted on our website with a revised date.

15. CONTACT US

If you have questions about this Privacy Policy, contact us at:

ZoMoAPI
Email: support@zomoapi.com
Phone: +91 83359 46478
Website: https://zomoapi.com